Wherever your customers message you, DijiStream fits.
One shared inbox, honest source attribution, and a clear pipeline — so you know which channel started every conversation and can see each customer's orders. Put to work four different ways.
Turn DMs into orders
Product questions land on WhatsApp and Instagram at all hours. Answer every one from a single queue — and match each buyer back to the exact ad and campaign that brought them in.
- Every product question in one inbox
- Every chat matched to its campaign, ad and click
- Attributed through to the paid Shopify order
See the source behind every sale
Every conversation carries its source — the channel, and the campaign where the platform shares it — and each customer's Shopify orders sit on their profile. Campaign- and ad-level revenue reporting arrives with the ad integrations.
- Source channel (and campaign where shared) on every conversation
- Each customer's Shopify orders and turnover on their profile
- Campaign- and ad-level revenue reporting arrives with the ad integrations
Every client, every channel, one screen
Run your clients' inboxes without logging in and out of accounts all day. Assign owners, track reply times, and report per platform.
- Multiple accounts per platform on Scale
- Assign conversations to teammates
- Owners, reply-time tracking and channel reports
Clear the red, hit every SLA
When hundreds of messages land a day, colour tells your team what to touch next. Green is in time, yellow is slipping, red is overdue — no triage meeting required.
- Reply-time targets per channel
- 5S colours so nothing overdue hides
- Warning reports for anything left too long
Never miss a booking again
A missed message is a missed appointment. Keep every inquiry in one place, with an owner and a next step — and see the review that brings the next customer in.
- One inbox for every booking channel
- Assign and follow up the same day
- See which ad and platform fills your calendar
Keep up with your audience
Brand deals, questions, and superfans get buried in DMs. Triage everything fast — and never lose a paid opportunity in the scroll.
- DMs and email in one stream
- Flag brand-deal conversations as leads
- Reply from one panel, stay consistent
However you sell,
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Whatever you sell, sell it from one inbox.
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